Billing & Account

Accepted payment methods

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Because our servers are provisioned personally on request, payment is arranged directly with our team after your configuration is confirmed.

What we accept

We currently accept major credit and debit cards, PayPal, SEPA bank transfer (EU customers), international wire transfer, and USDT for customers who prefer crypto settlement. Details and invoices are provided by your account manager when your server request is confirmed.

Billing cycle

Services are billed monthly in US dollars, in advance. Yearly billing with a 20% discount is available on request. Invoices are sent by email 7 days before the due date.

Late payments

Services more than 7 days overdue may be suspended (data preserved). Services more than 21 days overdue may be cancelled, after which the standard 7-day data grace period applies.

Questions about an invoice? Open a ticket with the Billing department — responses usually within an hour on business days.

Still stuck?

Our engineers are available 24/7 and happy to help.

Open a Ticket